Build Concierge, the customer engagement platform based in Thorpe Park near Leeds, has raised £3.8 million in seed funding from a consortium of private investors. The deal values the year-old start-up at £35 million.
The venture has built an AI-enabled customer engagement platform, helping businesses to automate customer communications across every channel, using email, text, WhatsApp, chat and voice. The software boosts productivity and helps businesses to scale rapidly and profitably.
The fourth business entrepreneur, investor, and philanthropist Martin Port – who has been building B2B software for almost 30 years – Build Concierge has raised £3.8m in growth finance from angel investors, high net worths, and Martin himself. Alongside the investment, the company has announced the appointment of several industry heavyweights to its board, bringing extensive industry experience from Build Concierge’s target sectors.

